M.I Trash valet services Terms & Conditions of Service

This is an agreement between you and M.I Trash valet services LLC (and its affiliates, “M.I Trash valet services” or “we”). Before using M.I Trash valet services, please read these M.I Trash valet services Terms and Conditions of Service, the M.I Trash valet services Privacy Notice, the M.I Trash valet services Recurring Payment Terms and Conditions , and the other applicable rules, policies, and terms posted on the M.I Trash valet services website (collectively, this “Agreement”). By using M.I Trash valet services, you agree to be bound by the terms of this Agreement. If you do not accept the terms of this Agreement, then you may not use M.I Trash valet services.

You agree to have contracted with M.I Trash valet services LLC to perform the service of taking out and returning your waste and recycling cans at the address specified. You agree that this is a monthly Service Contract and you agree to pay M.I Trash valet services monthly in advance of the services to be provided for that month.

For the purposes of these M.I Trash valet services Terms and Conditions of Service:

“M.I Trash valet services” means M.I Trash valet services’ can management service, including the M.I Trash valet services and other related services.

“Software” means all software (including any updates or new versions), and any related documentation, that we make available to you for use in connection with M.I Trash valet services.

“Helpers” means persons employed or contracted by M.I Trash valet services LLC to provide M.I Trash valet services’ can management service.

Home Access. By submitting your service subscription request online, you are authorizing M.I Trash valet services and its helpers to access your property (or other location) that you designate for the purpose of taking out and returning your waste and recycling cans. By subscribing to our service, you are confirming that you have the right to authorize M.I Trash valet services and its helpers to access the designated property. It is your responsibility to ensure that M.I Trash valet services or its helpers have full access to your waste and recycling cans on the scheduled service dates. Should M.I Trash valet services or its helpers arrive and be unable to provide service due to lack of access, you shall not be entitled to a credit or refund.

Service. M.I Trash valet services or its helpers will take out your waste and/or recycling cans on your designated trash day. After your waste and/or recycling items have been picked-up, M.I Trash valet services will return your cans to the original storage location. You agree that for a flat monthly fee M.I Trash valet services will take out and return 1 waste can and 1 recycling can per week for 1 calendar month. That is 2 service visits per week for total of 8 visits per month.

Can Access. You must ensure M.I Trash valet services or its helpers have access to your waste and recycling can on the scheduled service day, including: gate entry codes, lock combinations, security guard verification, and pets relocated from storage areas. If M.I Trash valet services or its helpers are unable to access your waste or recycling cans for any reason, services will not be performed that week and you shall not be entitled to a credit or refund. M.I Trash valet services reserves the right to decline its service for any reason.
Pricing. You agree to pay M.I Trash valet services the current monthly recurring service fee plus applicable sales taxes. As of November 1,2024, the monthly base service plan fee is $43.99 plus applicable sales taxes. M.I Trash valet services reserves the right to increase or decrease the monthly service fee at any time and at its sole discretion.

Change in Price. Although M.I Trash valet services makes every effort to remain as competitive as possible and offer the most reasonable prices, some cost increases to the service provided may be beyond our control. In the event that M.I Trash valet services changes the monthly service fee, M.I Trash valet services will provide you 2 months written notice of any change. As always you have option to cancel at any time if you do not agree with the change in price. If you choose not to cancel, you will be billed and charged the new recurring monthly service fee.

Billing. Service is billed at the beginning of each month and is billed on a recurring monthly basis to insure uninterrupted service. Unless a specific request is made to cancel the service, billing will continue on a recurring monthly basis.

Applicable sales tax. All applicable local, State, and/or Federal taxes will be added to the current recurring monthly service fee.

Payment Terms. By accepting these terms and conditions you are electing to enroll in the M.I Trash valet services Payment Plan and agree to the M.I Trash valet services Recurring Payment Terms and Conditions. You hereby authorize M.I Trash valet services to bill and charge the Payment Method and its associated Payment Account that you have specified according to the Payment Plan you have selected. Your M.I Trash valet services can service will automatically renew at the end of each period selected in your Payment Plan (either monthly, every 6 months or every 12 months). M.I Trash valet services will automatically charge the full amount of Payment to your Payment Method each time your can service renews, unless you cancel according to these terms and conditions.

Cancellation. Service may be cancelled at will by either party with 1 month advance notice except in circumstance where special volume pricing has been granted. Cancellation must be done online at https://mitrashvs.com/my-account/ or in writing at Support@mitrashvs.com Service is billed at a monthly price and no partial credit or refund will be made. Special volume pricing requires a minimum of 3 months’ advance notice of cancellation.

Pets. The homeowner/resident is responsible for containing and restraining their pets.

Vehicles. M.I Trash valet services will make every effort to place your waste can and recycling can with great care to a curbside location for city pick-up. In the event that your vehicle or any other vehicles hits or knocks over your waste or recycling M.I Trash valet services will not be held responsible in any way for any damage to the vehicle or cans.

Safety Issues: The homeowner/resident is responsible for maintaining code compliance with the city on issues such as fencing and gates, backwash/waste lines and all other applicable safety issues.

Customer Satisfaction: Our goal is your complete satisfaction. In the event that a job is not satisfactorily completed, it is the customer’s responsibility to notify M.I Trash valet services within 7 days, (preferably sooner), so that we can look into the matter and resolve it quickly to your satisfaction.

Changes to M.I Trash valet services. We may change, suspend, limit, or discontinue M.I Trash valet services, or any part of it, at any time without notice. We may amend any of this Agreement’s terms at our sole discretion by posting the revised terms on the M.I Trash valet services website. Your continued use of M.I Trash valet services after the effective date of the revised Agreement constitutes your acceptance of the terms.

Contact Information. For help with M.I Trash valet services or resolving other issues, please contact Customer Support at Support@mitrashvs.com

Short-Term Rental Liability Clause for HOA Fines. If the property signed up for service is designated for short-term rental use by the owner and not a primary residence, M.I Trash valet services shall not be held liable for any notices, fines, or penalties issued by the Homeowner Association (HOA) related to the improper use, placement, or management of trash cans. The Customer assumes full responsibility for adhering to all HOA rules and regulations regarding trash cans and agrees to indemnify and hold M.I Trash valet services harmless from any resulting consequences. 

Disputes/Binding Arbitration. Any dispute or claim arising from or relating to this Agreement or M.I Trash valet services is subject to the binding arbitration, governing law, disclaimer of warranties, limitation of liability, and all other terms in the M.I Trash valet services Conditions of Use. By using M.I Trash valet services, you agree to be bound by those terms.

Disclaimer. Under the terms of this agreement, M.I Trash valet services will not be held responsible for any damage to your waste or recycling cans. Furthermore, M.I Trash valet services shall not be responsible for any damage to property due to acts of nature, fire, vandalism, misuse, or abuse. M.I Trash valet services will not be held responsible for any damage caused to vehicles that may back-up or hit your waste or recycling cans in any way.

Recurring Payments Terms & Conditions
By accepting these terms and conditions through your election to enroll in the Payment Plan selected by you, you hereby authorize M.I Trash valet services to bill and charge the Payment Method and its associated Payment Account that you have specified according to the Payment Plan you have selected.

Your M.I Trash valet services can service will automatically renew at the end of each period selected in your Payment Plan (either monthly, every 6 months or every 12 months). M.I Trash valet services will automatically charge the full amount of Payment to your Payment Method each time your can service renews, unless you cancel according to the terms and conditions stated below.

Payments, Payment Account and Payment Method. You agree that the Payment Method specified by you for automatic Payments to M.I Trash valet services is, and will continue to be, an account that you own, and that you will maintain sufficient availability under your credit card limit, or sufficient funds in the account linked to your debit card or other mode of payment, as applicable, to make your Payments. The automatic charge to your Payment Method will occur on the Billing Date of the month(s) of payment according to your Payment Plan. In addition, M.I Trash valet services may subscribe to an account updater service, which may be supported by your Payment Method issuer, such as your credit card provider or bank. If your Payment Account number or Payment Account expiration date changes, you understand and agree that your Payment Method issuer may notify M.I Trash valet services of such changes in order for M.I Trash valet services to update your Payment Account information on file and charge automatic Payments to your new Payment Account information.

Automatic Renewal. Your can service will continue for the length of the initial term you selected for your Payment Plan and at the end of your Payment Plan term, it will automatically renew for additional prepaid periods of the same length unless you choose to cancel prior to that renewal, or your M.I Trash valet services can service is cancelled, terminated, or discontinued by you or by M.I Trash valet services. Your Payment Method will automatically be charged at the rates in effect at the time of renewal.

Notification of Payments. With the exception of a confirmation email sent to you from M.I Trash valet services confirming your selected Payment Plan, you may not receive any receipt of payment emails to your Email Account notifying you that a Payment has been made under the Payment Plan. Such confirmation email may be your only notification from M.I Trash valet services regarding your Payments under the Payment Plan. You understand and agree that M.I Trash valet services may not provide you with advance notification before a Payment is charged to your Payment Method.

Current Information. It is your responsibility to make sure that your Payment Method information and Email Account information are current at all times during the term of the Payment Plan.

Payment Method Declined. If any Payment charged to your Payment Method is declined, you authorize M.I Trash valet services to make additional attempts each day for up to twenty (20) consecutive days thereafter to successfully charge your Payment Method, if possible under such Payment Method. If M.I Trash valet services is unable to successfully charge your Payment Method after such time and you have a recurring Payment Plan, you authorize M.I Trash valet services to reattempt Payment Method authorization as stated herein for two (2) additional consecutive months.

Cancellation. Cancellation of your M.I Trash valet services can service shall be effective at the time of cancellation. Cancellation of your M.I Trash valet services can service must be made on a Business Day and more than 1 month before the Billing Date, except in the case of special volume pricing, or your Payment Method will be charged for the then due Payment. Special volume pricing requires a minimum of 3 months advance notice of cancellation. If you cancel your enrollment for recurring Payments on a monthly Payment Plan, and you wish to remain a part of the M.I Trash valet services service, you will be responsible for taking the appropriate action to pay the appropriate can service fees for the next month on or before the end of each month. Cancellation fees may apply if you cancel your M.I Trash valet services Can service prior to the end of any minimum commitment period. M.I Trash valet services reserves the right to waive any cancellation fee, in whole or in part, at its discretion. M.I Trash valet services’ failure to enforce a cancellation fee or any other provisions of these Terms and Conditions shall not be construed as a waiver of the right to assert any such terms on any future occasion.

Messaging Terms & Conditions

General
When you opt-in to the service, we will send you a message to confirm your signup.

By opting into messages, you agree to receive recurring automated marketing and informational text messages from M.I Trash valet services for M.I Trash valet services. Automated messages may be sent using an automatic telephone dialing system to the mobile telephone number you provided when signing up or any other number that you designate.

Message frequency varies, and additional mobile messages may be sent periodically based on your interaction with M.I Trash valet services. M.I Trash valet services reserves the right to alter the frequency of messages sent at any time to increase or decrease the total number of sent messages. M.I Trash valet services also reserves the right to change the short code or phone number where messages are sent.

Message and data rates may apply. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. Your wireless provider is not liable for delayed or undelivered messages.

Your consent to receive marketing messages is not a condition of purchase.

Carriers
Carriers are not liable for delayed or undelivered messages.

Cancellation
You can cancel any time by texting “STOP”. After you send the SMS message “STOP”, we will send you a message to confirm that you have been unsubscribed and no more messages will be sent. If you would like to receive messages from M.I Trash valet services again, just sign up as you did the first time and M.I Trash valet services will start sending messages to you again.

Info
Text “HELP” at any time and we will respond with instructions on how to unsubscribe. For support regarding our services, email us at Support@mitrashvs.com

Transfer of Number
You agree that before changing your mobile number or transferring your mobile number to another individual, you will either reply “STOP” from the original number or notify us of your old number at Support@mitrashvs.com.   The duty to inform us based on the above events is a condition of using this service to receive messages.

Privacy
If you have any questions about your data or our privacy practices, please see our Terms and Conditions above.

Messaging Terms Changes
We reserve the right to change or terminate our messaging program at any time. We also reserve the right to update these Messaging Terms at any time. Such changes will be effective immediately upon posting. Your continued enrollment following such changes shall constitute your acceptance of such changes.